Privacy policy

Operator: RANRAN Solutions (RANRANソリューションズ) Person responsible for operations: Hikaru Onuma (大沼 光) Contact: Contact

We collect only what is needed to run the service.

Account data — email address, display name, account identifier, optional profile image, and email-verification status when you register or sign in.

Transaction data — purchase history, subscription status, billing identifiers, and records needed for billing support. Card numbers are processed by our payment provider; we do not store them.

Usage data — assets you download or favorite, and technical logs (IP address, browser type, request time, pages viewed) generated by hosting infrastructure.

Contact form — name, email address, subject, and message body when you submit an inquiry, plus data needed for automated spam prevention.

Analytics — aggregated visit statistics that do not identify individuals.

Advertising — third-party ad vendors and their partners may collect cookie identifiers, device type, ad impressions, and interactions for ad delivery and reporting.

We use collected information to: operate accounts and authentication; deliver downloads and process payments; send transactional email (registration, password reset, contact receipts); respond to inquiries; detect abuse and protect security; measure traffic and improve the site; and display and measure advertisements.

The site uses the following categories of cookies and similar storage:

Strictly necessary — an httpOnly session cookie that maintains login state after authentication.

Functional — settings required to display the site in your chosen language.

Analytics — cookies or identifiers used for aggregated access statistics.

Security — cookies used for spam prevention on the contact form.

Advertising — cookies used by ad vendors to serve and measure ads, including interest-based ads based on your visits to this and other websites.

You may refuse or delete cookies through your browser. Doing so may prevent sign-in, form submission, or proper ad/analytics function.

Third-party advertising vendors and their partners may use cookies to deliver and measure ads on this site, including ads based on your visits here and on other sites.

You may opt out of personalized advertising by visiting: • Ad personalization settings • Opt out of personalized ads (US) • Network Advertising Initiative opt-out

For visitors in the EEA, UK, and Switzerland, we request consent before storing non-essential cookies used for personalized advertising, in line with applicable regulations.

We rely on external service providers in the following categories. Each processes data under contract and its own privacy terms:

Authentication and identity management Payment processing and billing management Web hosting and content delivery Database operation File storage for downloadable assets Outbound email delivery Advertising delivery and measurement Access analytics

We do not sell personal information to data brokers.

Account and purchase records are kept while your account exists and thereafter as required for accounting, tax, and dispute resolution (typically up to seven years where law requires). Contact messages are retained until the inquiry is closed and for a reasonable period afterward. Server and analytics logs are rotated on a schedule appropriate to security and capacity planning.

We do not disclose personal information to third parties except: (a) to the processors listed above, for the purposes described; (b) when you direct us to (e.g., completing a payment); (c) when required by court order or law; or (d) when necessary to protect the rights, property, or safety of users or the public.

You may request access to, correction of, or deletion of personal data we hold about you, subject to legal exceptions. Account deletion is available under account settings and removes profile data from active systems; backups may persist for a limited time.

Submit other requests via the contact form: Contact

The service is intended for users aged 16 and over. We do not knowingly collect personal information from children under 16. If you believe we have done so, contact us and we will delete the information promptly.

We use HTTPS, httpOnly session cookies, access controls on infrastructure accounts, and PCI-compliant payment processing through our payment provider. No method of transmission over the Internet is completely secure; we work to maintain commercially reasonable safeguards.

We will post revisions on this page and update the effective date shown above. Significant changes will be noted here. We encourage you to review this policy periodically.

Questions or requests regarding privacy: Contact